Mail sent when the return of products is processed by the warehouse

Modified on Thu, 4 Jan at 9:44 AM

  • Shipped in Date-to-date models except InStore
  • Sent as soon as the order return is processed in the warehouse (Returns > Register a return) with the scan of each product inside the order
  • Contains the list of products received in the warehouse
  • Ends with the signature contained in Emails > Main
  • Example :

Setup:

  • All the email is configured in Emails > Return Processed
  • Subject of the mail in 'Email object' (Essential for the mail to be sent correctly)
  • Image from Main
  • Possibility to add an icon centered above the title: 'icon' (not mandatory for the email to be sent), (recommended format: png)
  • Title: 'Title'
  • Content: 'Main Text'
  • Parameter to use : {{ params.renter }}
  • Sample text:

Hello {{params.renter}},

We have received your rental.

We hope you had a good time with XXX (brand name) products.

Here is the list of products received:

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