How to create a supplementary invoice for a customer?

Whether it's to invoice for damage to one of the rented products or to extend a rental, you may want to generate a new invoice for a customer. Here's how to proceed:

1. In Sylius, navigate to the "Customers" section in the menu, locate the customer you want to invoice using the available filters, then click on "Invoice" for that customer.

2. Fill in the fields, indicating the reason for the invoice (free text field, only one line of detail can be entered on this invoice), the amount to be invoiced, and the VAT rate, then click on "Create a new invoice."

3. The newly created invoice can then be downloaded for sending to the customer. Its number follows the logic of year/month/invoice_number.

4. It is recommended to copy the invoice number and paste it into the payment description in the Stripe or Adyen payment interface, depending on the PSP you are using. This invoice will then appear in the "Specific Invoices" section in Sylius.

5. This invoice can then be found in the "Specific Invoices" section in Sylius.

Invoice example :