Order confirmation email in Date to date model

Modified on Fri, 23 May at 4:50 PM

The order confirmation email can be different between rent and second-hand.

  • Configured in Prismic through Emails > Order confirmation or Order 2nd hand confirmation 

Subject of the email in: Emails > Order confirmation > Email Object (Essential for the email to be sent correctly)


Second-hand only:
When an order is placed using guest checkout, the order confirmation email includes a link that allows the customer to manage their order directly on the website.

The CTA text can be configured in:
Prismic > Email > Order confirmation > Order view CTA

From this page, the customer can request a return and generate the return label.
The label will also be sent via email.



Overview :


Details of the email elements (all unframed elements depend on the order in question or are explained in the article Email Journey):

1. Emails > Main > Hero Image (recommended format: png)

2. Emails > Order confirmation > icon (recommended format: png)

3. Emails > Order confirmation > Title (always on the left, ask when returning css if you want to center it)

4. Emails > Order confirmation > Main text (idem, always on the left, ask when returning css if you want to center it)

   Use {{params.renter}} to get the first name of the renter.

5. Emails > Order confirmation > CTA text and CTA Link

6. Emails > Order confirmation > Order summary title

7. Emails > Order confirmation > Order renting start and Order renting end

8. Emails > Order confirmation > Order renting duration

9. Emails > Order confirmation > Order renting return

10. Emails > Order confirmation > Order shipping

11. Emails > Order confirmation > Order shipping method

12. Emails > Invoice > Invoice Billing address

13. Emails > Order confirmation > Order id text

14. Emails > Order confirmation > Order Products

15. Emails > Order confirmation > Order Item Quantity

                                                         Total shipping before tax

                                                         Total purchase

                                                         Total rental

16. Emails > Order confirmation > Order Tax text

17. Emails > Order confirmation > Order Pay method

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