- Sent as soon as the customer has indicated from their customer account that they wish to return products.
- Contains the prepaid return label as an attachment (in PDF format).
- Includes the list of products that need to be returned.
Example :
Configuration:
- The entire email setup is done in "Emails > Return Confirmation."
- Subject of the email in 'Email object' (Essential for successful email delivery):
- Image sourced from Main
- Main text
- CTA Text (at the bottom of the Prismic page)
- Second text
- End text
- Please note that the signature defined in Main is not used in this email; it must be included in the End text.
- The shipping label is attached (PDF format), and there is also a button to view and download it, always located between the Main text and Second text.
- The list of products selected by the customer for return is displayed between the Second Text and End text.
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