Ask a question, open a ticket

Step 1: search for the answer on this help center! Don't hesitate to type your keywords in the search bar at the very top of this page :)

Step 2: if you did not find the answer in your help center, you can send the question according to the following scheme:

• need for support in connection with: carrier, shipping label, refund, payments, order cancellation, product substitution in an order, sending of a voucher, discount code... : contact support@lizee.co
• bugs (or urgent request on weekends): open a ticket on bug.lizee.io/
• questions about the RMS: use the chatbot located at the bottom right of this page (equivalent to support@lizee.co)