Configure the Contact Us page

The contact page can be accessed from the footer if you put its URL (url_site/contact) in General > Footer > Contact mail, for example, or from any other location as long as the URL has been linked.

If the contact form does not exist, you can create it by clicking on "Create new" at the top right of the document list in Prismic, and then adding the "Contact form" element.

Contact Us page mapping

Mapping elements

1. Title and subtitle 

• Title centered in: Contact form > Contact form > Title of the Contact Page
• Subtitle on the left in: Contact form > Contact form > Description (please note that line breaks are not considered in this description, all lines will appear as a block)

2. Form 

• Non-modifiable 

3. Questions with dropdown lists

• Left question: Contact form > Contact form > List 1 label. Often: DO YOU HAVE AN EXISTING OR UPCOMING ORDER?
  
• Responses in: Contact form > Contact form > Options list 1 (add as many choices as needed by clicking 'Add a new element in options list 1'). Often: yes and no.
  
• Right question: Contact form > Contact form > List 2 label. Often: WHAT IS THE REASON FOR YOUR CONTACT?
  
• Responses in: Contact form > Contact form > Options list 2. Often:
  • Information about products
  • Information about the service
  • Information about my order
  • Information about my invoice
  •  Information about my personal data

4. Send button

• Contact form > Contact form > Contact form cta

5. Personal data

• Contact form > Data text > data text

The connection of the form to the customer support email address.

To learn everything about the configuration, refer to this article: "Setting up the customer support email after contact form submission."