Emails containing the voucher after the return of a second-hand product.

• 2 different templates: one for second-hand products, one for rentals.
• The emails for vouchers valid on the e-commerce website or in-store are sent by the brand once issued.
• Emails are constructed in Brevo and triggered via Make.
• Sent once the warehouse has received and validated the condition of the items.
• The voucher amount is adjusted based on the condition of the items.

Example of an email for a voucher on the Second-Hand website: