Second-hand - Confirmation Email for Product Receipt in Warehouse + Sending a Voucher if the Condition is Satisfactory

Modified on Tue, 10 Oct, 2023 at 10:00 AM

  • Sent immediately after the customer's package has been processed in the warehouse.
  • The email is identical whether the products are accepted or rejected, but the content varies (indicating the status approved or rejected for each received product).
  • It contains the voucher (VA) code if the products are accepted.


Example : 

Configuration:

  • The entire email setup is done in Brevo.
  • Subject of the email to be defined (example: Maje - Second-hand - Your Maje Voucher!).
  • The email structure is quite flexible, and you can let your imagination run wild (including adding images). We can include:
  1. The list of products recorded in the Take-Back form with their statuses (Approved, Rejected, Not Received).
  2. The amount of the voucher and the "location" where it can be used.
  3. he voucher code itself.
  • In this email, the part added with asterisks at the end is important to clearly mention that the voucher amount only includes approved products.

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