To sell their items, customers fill out a form in order to:

• Validate that the product reference they want to sell is part of the selection you want to accept.
• Provide information about the condition of the product.
• Choose the type of voucher they wish to receive.
• Create an account to receive a shipping label for sending the products.

Mapping of the second-hand product return form

Step 1 - Part 1

Step 1 - Part 2

Step 1 - Part 3

Step 2

Step 3

Here are the details of the elements in the cartography:

1. Title and description of the form:

• Title of the form: TakeBack > Main > take back main title
• Description of the form: TakeBack > Main > take back text

2. Names of the 3 tabs:

• Tab 1: TakeBack > Main > take back title step 1
• Tab 2: TakeBack > Main > take back title step 2
• Tab 3: TakeBack > Main > take back title step 3

3. Title of step 1 - part 1:

• Step 1 - Part 1: TakeBack > Step 1 > Question title

4. Yes/no questions to validate the product's condition:

• To add a new question element: TakeBack > Step 1 > questions > Click on "Add a new element in questions".
• If the question is mandatory to proceed, set "is required" to true.

5. Label for required fields:

• Label for required fields: TakeBack > Main > required field

6. Next step button:

• Next step button: TakeBack > Step 1 > next step button

7. FAQ for the take-back form:

• It will be displayed if "TakeBack > FAQ > 'Display FAQ on page'" is set to true. Its functionality is the same as the standard FAQ (as explained elsewhere).

8. Previous step button:

• Previous step button: TakeBack > Main > previous step

9. Title of step 1 - part 2:

• Title of step 1 - part 2: TakeBack > Step 1 > item

10. Question reference number:

• Question reference number: TakeBack > Step 1 > reference number title

11. Help button to find the reference:

• Help button to find the reference: TakeBack > Step 1 > reference number explanation link

12. Invalid part error:

• Invalid part error: TakeBack > Step 1 > reference error

13. Title of help to find the reference:

• Title of help to find the reference: TakeBack > Step 1 > reference number explanation title

14. Image and text for help to find the reference:

• Image and text for help to find the reference: TakeBack > Step 1 > reference number explanation text
• In the example, the image is inserted at the beginning of the text using the image button at the top.

• Le texte est mis en page avec les Headings

15. Question taille article

• TakeBack > Step 1 > select size label
• Guidance "Sélectionnez une taille" dans la liste déroulante : TakeBack > Step 1 > select size placeholder

16. Question état article

• TakeBack > Step 1 > select state label
• Guidance "Sélectionnez un état" dans la liste déroulante : TakeBack > Step 1 > select state placeholder

17. Bouton aide choisir état article

• TakeBack > Step 1 > states explanation link

18. New condition:

• Perfect condition title: TakeBack > Step 1 > perfectCondition
• Perfect condition definition: TakeBack > Step 1 > perfectConditionDefinition

19. Excellent condition:

• Very good condition title: TakeBack > Step 1 > veryGoodCondition
• Very good condition definition: TakeBack > Step 1 > veryGoodConditionDefinition

20. Very good condition:

• Good condition title: TakeBack > Step 1 > goodCondition
• Good condition definition: TakeBack > Step 1 > goodConditionDefinition

21. Not accepted:

• Not accepted condition title: TakeBack > Step 1 > refusedCondition
• Not accepted condition definition: TakeBack > Step 1 > refusedConditionDefinition

22. Title of step 2:

• Title of step 2: TakeBack > Step 2 > offer announcement text

23. Label for product reference:

• Label for product reference: TakeBack > Step 2 > reference

24. Add product button:

• Add product button: TakeBack > Step 2 > add product button

25. Label for total:

•     Label for total: TakeBack > Step 2 > total_price

26. Title and text for voucher selection:

•     Title for voucher selection: TakeBack > Step 2 > 'take back location title'
• Text for voucher selection: TakeBack > Step 2 > 'take back location explanation'

27. Voucher options:

• To add a new voucher option: TakeBack > Step 2 > 'Add a new element in take back locations'
• In 'take back location,' put the name of the voucher option in bold on the first line, and if desired, add a second line with details.
• Fill in the percentage increase for certain options (whole number, with only the amount of increase. For example, put '10' to increase the buyback offer by 10%).

28. Checkbox for terms and return conditions:

• Checkbox for terms and conditions: TakeBack > Step 2 > text cgu and text_confirmation

29. Validate button:

• Validate button: TakeBack > Step 2 > 'accept offer button'

30. Title of step 3:

• Title of step 3: TakeBack > Step 3 > confirmation title

31. Your request:

• Your request: TakeBack > Step 3 > 'your order number'

32. Text for confirmation of the return:

• Text for confirmation of the return: TakeBack > Step 3 > 'confirmation text'

33. Next steps:

• To add steps: TakeBack > Step 3 > click on '+' > Columns > Add a new element in Group and fill in the title and text for each step.

34. Print shipping label button:

• Print shipping label button: TakeBack > Step 3 > voucher printing button
• Additionally, you have the option to add a button to the page for purchasing second-hand products: Button for shopping link: shop link text