Email when the product return deadline is exceeded, day by day.

Modified on Thu, 5 Oct, 2023 at 11:55 AM

  • Sent automatically on the day after the final return day, which is the end date + return delay + 1 day. 
  • It's possible to include the customer's first name.
  • Example:

Configuration:


  • The entire email is configured in "Emails > Return Period Exceeded.



  • Subject of the email in 'Email object' (Essential for proper email delivery)
  • Image from Main
  • Title: 'Mail Title'
  • Content: 'Main Text'
  • Please note that the signature defined in Main is not used in this email; it should be included in the content.
  • Example text:

Hello {{params.renter}},


According to the latest information from our carrier (which can sometimes be a bit behind, so no need to worry if that's the case), you haven't yet returned your rental products, and the return deadline has passed.


If you have indeed returned them, please disregard this email.


If you are having difficulties returning your products, please don't hesitate to contact us at email@supportdelamarque.


We wish you a great day.


See you soon,

XXX

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